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Return Order Processing for Non-Stock Material (3TE)
This scope item supports the following processes:
Return Order Processing for Non-Stock Material
No lanes are present in the pool, add at least 1 lane first
3TE - Return Order Processing for Non-Stock Material
You can add the lane only when the pool is highlighted
Returns and Refund Clerk
Start Event
Start Event
Create Return
Order
Generate
Return Delivery
Determine
Refund
End Event
Refund
No Refund
Generate Credit
memo Request
Generate
Subsequent
Delivery Free-of-
Charge
Sales Order
Processing for
Non-Stock
Material (2ET)
Display Return
Overview
You can add the lane only when
the pool is highlighted
Shipping Specialist
Create Free-of-
Charge Delivery
Post Goods
Issue (statistical
confirmation)
Post Goods
Receipt (
statistical
confirmation)
You can add the lane only when the pool is highlighted
Billing Clerk
End Event
Create Credit
Memo
Sales Order
Fullfillment
Monitoring (BKK)
(Optional)
Create
Customer
Invoice
Immediate Refund