Supplier Evaluation and Performance Monitoring

You can evaluate your company’s suppliers to obtain a basis for your business relationship with them and to optimize your supply base. Based on the feedback you gather through questionnaires, you obtain a scorecard for each supplier evaluated. The scorecard helps you to assess a supplier’s strengths and shortcomings and to initiate measures for improvement. Evaluation scorecards also enable you to easily compare suppliers within a peer group.

A combined real-time view across operational and questionnaire-based scores provides a holistic view of your supplier’s performance. This scope item provides two different use cases for the category manager:

Evaluate supplier performance and analyze KPIs based on the evaluation.

Key Process Steps Covered

  • Evaluate suppliers' operational performance
  • Perform evaluation by questionnaire
  • Perform evaluation by user-defined criteria
  • Establish supplier evaluation score history

Benefits

  • Define questionnaires
  • Create and manage group-based evaluation templates
  • Analyze scorecards
  • Monitor supplier evaluation by questionnaire