Delivery Insights enabled by IoT

SAP Internet of Things (SAP IoT) enriches your delivery processes with real-time IoT sensor data and provides you with a holistic and transparent view of the entire delivery process. The sensor data is embedded into your existing processes to guarantee a seamless user experience.

With the flexible system configuration approach, you can monitor all kinds of sensor data such as temperature, humidity, acceleration, location, or radiation. Numerous use cases are possible and can be tailored to your needs.

As soon as an unusual sensor reading is detected by SAP IoT, the system triggers a notification to the relevant parties in SAP S/4HANA, providing them with direct insight to action. You can then proactively react to critical supply situations, anticipate potential quality issues, increase the on-time delivery performance, and improve the customer satisfaction.

Key Process Steps Covered

  • Manage sales orders
  • Manage deliveries
  • Manage and monitor IoT sensor data
  • Detect and proactively react on delivery issues

Benefits

  • Get a holistic and transparent view of the entire delivery process
  • Determine immediate insight to action based on IoT sensor data
  • Get a seamless user experience with embedded IoT sensor data
  • Receive intelligent system notification
  • React to critical supply situations proactively
  • Anticipate quality issues
  • Increase on-time delivery performance
  • Improve customer satisfaction