Responsibility Management

As we move toward an intelligent enterprise, intelligent systems need to determine agents who are automatically notified about events and who are responsible for business processes and objects. It is essential to define and manage these responsibilities, including authorizations for various contexts, and retrieve the correct contacts that can react to tasks and activities.  Responsibility Management provides the Teams concept through which you can group responsible members with appropriate definitions for responsibilities. These members are assigned functions which uniquely describe the nature of their work. Functions and responsibility definitions help as a selection criterion for refining agent determination. With this scope item you can configure function, function profile, custom responsibility definitions, and team types for Responsibility Management.

Key Process Steps Covered

  • Create a team
  • Maintain hierarchy across teams
  • Create rules
  • Extend context and map rules

Benefits

  • Simplify approval processes for business scenarios that need to determine responsible people in complex organizational structures
  • Enable application scenarios in determining the people responsible for tasks, activities, and business situations
  • Save time and cost of changing an existing organizational structure when adopting dynamic approval processes
  • Achieve task management with teams, roles, rules and responsibilities