Sales Inquiry

This scope item describes the process for a standard sales inquiry. It allows you to create, edit, and reject an inquiry. You can then create a quotation or sales order based on the inquiry.

Key Process Steps Covered

  • Create sales inquiry
  • Change sales inquiry
  • Reject sales inquiry

Benefits

  • Collect data on what your customers request about your products and services
  • Determine reasons for inquiry rejection
  • Improve your products and services